We're a brand dedicated to delivering high-quality, comfortable underwear that fit as good as they look. We’re here to make sure you feel great in everything you wear, with products designed to bring you confidence and comfort.

We're based in Brisbane, Australia. We’re proud to serve customers across Australia.

We offer a 12-month warranty on all our products. If you experience any issues with your purchase within this period, please contact our customer service team for assistance.

To keep your underwear looking and feeling great, wash in cold water, wash with gentle soap, avoid bleach, and air dry when possible.

Orders typically ship within 1-2 business days. Delivery times vary based on your location and the shipping method chosen. Standard shipping generally takes 3-7 business days within Australia.

We offer a 30-day First Pair Promise, allowing you for a full refund if you’re not satisfied - and you keep the pair!

Standard returns must be initiated within 30 days, and items must be unworn and in original condition. On top of that, if multiple items were purchased, we offer exchanges on all unopened products.

For more details, see our refund policy.

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

We’re committed to sustainable practices, including using eco-friendly materials, packaging and responsible manufacturing processes. Our fabrics are chosen for their quality and minimal environmental impact

Yes, we craft our boxer briefs from Modal, a sustainable fabric made from beech tree cellulose. This premium material offers exceptional comfort while having a significantly lower environmental impact than conventional fabrics, using less water and land in its production.

We work with suppliers who adhere to strict ethical standards, ensuring fair labor practices and humane working conditions throughout our supply chain.

We accept major credit cards (Visa, MasterCard, American Express), PayPal and AfterPay.

Yes, please contact us immediately at support@bolster.fit to change or cancel your order. While we process orders quickly, we'll do our best to accommodate your request before shipping.

Yes, we use industry-standard encryption and secure payment gateways to protect your payment information