Bolster Privacy Policy

About This Policy

Bolster ("we", "us", "our") This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We may collect the following types of information from you:

Personal Information

• Name, email address, phone number
• Billing and shipping address
• Payment details (handled securely through our payment processors)
• Tax file numbers or government identifiers (if required for business purposes)

Account Information

• Username and password
• Registration details
• Account preferences

Purchase Information

• Products purchased
• Date and time of purchases
• Transaction history
• Order status and tracking information

Device and Usage Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages viewed and navigation patterns
• Referral sources and exit pages

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our website. You can manage cookie preferences through your browser settings. For more information about our use of cookies, please see our Cookie Policy.

Overseas Data Transfer

We may transfer your personal information to overseas recipients, including service providers located in [list specific countries]. When we do this, we take reasonable steps to ensure these overseas recipients handle your personal information in accordance with the Australian Privacy Principles.

How We Use Your Information

We collect and use your personal information for purposes including:

Essential Business Operations

• Processing your orders and payments
• Managing your account
• Providing customer support
• Meeting our legal obligations

Service Improvement

• Enhancing website functionality
• Analyzing usage patterns
• Developing new products and services

Communication

• Sending order updates and notifications
• Responding to your inquiries
• Providing important service information

Marketing (With Consent)

• Sending promotional materials and offers
• Personalizing your shopping experience
• You can opt out of marketing communications at any time

Information Sharing

We do not sell your personal information. We may share your information with:

Third-Party Service Providers

• Payment processors
• Shipping and logistics providers
• Website hosting services
• Analytics providers These providers are bound by contractual obligations to protect your personal information.

Legal Requirements

We may disclose information when required by:

• Australian law
• Court orders
• Government agencies
• Law enforcement requests

Business Transfers

In the event of a business sale, merger, or acquisition, your information may be transferred as part of the transaction. You will be notified of any such change in ownership.

Data Security

We implement reasonable security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments
• Staff training on data protection
• Access controls and authentication

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (where reasonable)
• Make complaints about privacy breaches
• Opt out of direct marketing

To exercise these rights, contact us at [contact details].

Data Breaches

In the event of a data breach that could result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with our data breach response plan.

Children's Privacy

Our website is not intended for children under the age of 15. We do not knowingly collect personal information from children under 15 without parental consent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be notified to you via email or website notice. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries or complaints:

• Email: support@bolster.fit

You may also contact the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.